The 0X87D00664 error is common during the deployment of updates in SCCM / ConfigMgr / Configuration Manager. Typically, this error indicates that the job was canceled due to runtime or connectivity issues.
TL;DR
Common Causes
- Insufficient runtime: Some updates may require more time to complete.
- Connectivity issues with distribution points: The update fails to download properly.
Solution: Adjust Runtime for Error 0X87D00664
To resolve this error, it’s recommended to increase the Maximum Run Time in the update properties:
Time needed: 3 minutes
Step-by-step instructions for adjusting update runtime.
- Verify that the issue is the 0X87D00664 error in Monitoring.
- In the SCCM console, navigate to Software Library > Software Updates or All Windows Feature Updates.
Depending on whether it’s an update or an upgrade
- Select the failed update and right-click on Properties.
- Go to the Maximum Run Time tab and increase the allowed time.
- Save the changes and retry the installation.
This way, when devices attempt to reinstall the update, they’ll have more time, and it should complete successfully. Depending on the age of your machines, you may want to increase the runtime by a few more minutes.
Log Review
If the 0X87D00664 error persists, check the following logs for more details:
- UpdatesHandler.log: Provides specific error information.
- WUAHandler.log: Checks for issues with the Windows Update Agent.
Conclusion
Adjusting the Maximum Run Time is often an effective solution for the 0X87D00664 error in SCCM. If the problem continues, review the mentioned logs from one of the affected devices, as another error code might be preventing the update from being installed.